If you run into issues while configuring the Blue Coat Authentication and Authorization Agent (IWA BCAAA) it might be a good idea to temporary enable detailed debug logging.
Simply go to the installation folder on your Windows server (by default C:\Program Files (x86)\Blue Coat Systems\BCAAA) and edit the file “bcaaa.ini”
At the very bottom of the file add the following two additional lines, save the file and restart the BCAAA service:
[Debug]
DebugLevel=0xFFFFFF
Once the BCAAA service have been restarted additional text files will appear in your BCAAA installation directory with extensive log output per connection attempt.
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